Privacy Policy
This Privacy Policy describes how Afiq Ipin Consultancy (“we”, “us”, “our”) collects, uses, and protects your personal information when you use the website https://afiqipin.com and our related services.
This policy is prepared in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Data Controller
The afiqipin.com website is owned and operated by Afiq Ipin Consultancy, which acts as the data controller of your personal information.
2. Information We Collect
When you visit our website, we may collect the following types of data:
Automatically Collected Data:
Web browser type and version
IP address
Time zone
Device information
Website usage analytics (pages viewed, referring sites, search terms)
Personal Data Provided by You (via forms, checkout, or subscription):
Name
Email address
Phone number
Billing address
Payment details (processed through our secure payment gateway)
Any other details you voluntarily provide (e.g., during support enquiries)
3. How We Use Your Data
We collect and use your data for the following purposes:
To process your orders and payments securely
To deliver digital products and grant access to purchased content
To communicate with you regarding your purchases, support, or important updates
To send newsletters or marketing emails (only if you have opted in)
To improve our website functionality and user experience
To detect, prevent, and address fraud or security issues
4. Payment Processing
When you make a purchase on our website, we collect the necessary information to process your transaction, such as your name, billing address, and payment details.
All payment information is processed securely through our appointed payment gateway. We do not store your credit card information on our servers. Your data is only used to complete your transaction and deliver your product.
5. Legal Basis for Processing
We process your personal data based on:
Your consent (e.g., newsletter subscriptions)
Contractual necessity (e.g., processing payments, delivering digital content)
Legal obligations (e.g., tax compliance, anti-fraud)
Legitimate interests (e.g., improving services)
6. Information Security
We implement reasonable administrative, technical, and physical security measures to protect your data against unauthorized access, use, modification, or disclosure.
However, please note that no transmission of data over the internet is completely secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to:
Fulfil the purposes stated in this policy
Comply with legal, accounting, or reporting obligations
Resolve disputes and enforce agreements
8. Disclosure of Information
We may disclose your personal data:
If required or permitted by law (e.g., in response to a subpoena or legal process)
To protect our rights, property, or safety, and that of our customers or others
To investigate or prevent fraud or security incidents
To trusted service providers who assist us in operating the website and processing transactions (under confidentiality obligations)
9. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites. We encourage you to read their privacy policies separately.
10. Your Rights
Under Malaysia’s PDPA 2010, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Withdraw your consent for certain processing (where applicable)
Request deletion of your data (subject to legal obligations)
To exercise these rights, you may contact us via email at customer@afiqipin.com.
11. Contact Us
If you have any questions regarding this Privacy Policy, data collection, or your personal information, please contact us via email: